Officer directory
Photo of Norman Ortega

Norman Ortega

Badge #590Sergeant · Iab Group 54

New York City Police Department · since July 2008

Encounters
0
Complaints
14
Rating
—
Reviews
0

Complaint findings

From public oversight records
14Complaints
18Allegations
3Substantiated

Complaints

14 on file

Complaint #200905934

April 2009

Exonerated

Abuse of Authority: Question

Abuse of Authority: Question
Male
Exonerated

Complaint #201408586

August 2014

Exonerated

Abuse of Authority: Stop

Abuse of Authority: Stop
White Male, 32 · Age 32
Exonerated
Abuse of Authority: Vehicle search
American Indian Male, 53 · Age 53
Exonerated

Complaint #202105673

September 2021

Closed - Pending Litigation

Force: Physical force

Force: Physical force
Black Male, 45-49 · Age 45-49
Closed - Pending Litigation

Complaint #202107102

November 2021

Within NYPD Guidelines

Abuse of Authority: Forcible Removal to Hospital

Abuse of Authority: Forcible Removal to Hospital
Age 45-49
Within NYPD Guidelines

Complaint #202202753

May 2022

Within NYPD Guidelines

Discourtesy: Word

Discourtesy: Word
Female, 18-20 · Age 18-20
Within NYPD Guidelines

Complaint #202203927

June 2022

Alleged Victim Uncooperative

Abuse of Authority: Stop

Abuse of Authority: Stop
Black Male, 18-20 · Age 18-20
Alleged Victim Uncooperative

Complaint #202204969

July 2022

Closed - Pending Litigation

Force: Physical force

Force: Physical force
White Female, 30-34 · Age 30-34
Closed - Pending Litigation

Complaint #202207649

October 2022

Substantiated (Command Discipline A)

Abuse of Authority: Vehicle search

Abuse of Authority: Vehicle search
Black Male, 35-39 · Age 35-39
Substantiated (Command Discipline A)Command Discipline - A

Complaint #202208358

November 2022

Substantiated (Command Discipline A)

Abuse of Authority: Failure to provide RTKA card

Abuse of Authority: Failure to provide RTKA card
Black Male, 21-24 · Age 21-24
Substantiated (Command Discipline A)No penalty

Complaint #202305667

December 2022

Substantiated (Command Discipline A)

Discourtesy: Word

Discourtesy: Word
Black Male, 30-34 · Age 30-34
Substantiated (Command Discipline A)No penalty

Complaint #202400772

January 2024

Complainant Uncooperative

Force: Nonlethal restraining device

Force: Nonlethal restraining device
Black Male, 45-49 · Age 45-49
Complainant Uncooperative

Complaint #202105282

September 2021

Exonerated

Force: Physical force

Force: Physical force
Black Male, 35-39 · Age 35-39
Miscellaneous - Subject Retired
Force: Physical force
Black Male, 35-39 · Age 35-39
Exonerated

Complaint #201211743

September 2012

Complainant Uncooperative

Force: Nightstick as club (incl asp & baton)

Force: Physical force
Hispanic Male, 18 · Age 18
Complainant Uncooperative
Force: Nightstick as club (incl asp & baton)
Hispanic Male, 18 · Age 18
Complainant Uncooperative

Complaint #201409715

November 2013

Unsubstantiated

Abuse of Authority: Threat of force (verbal or physical)

Abuse of Authority: Stop
Black Male, 22 · Age 22
Unsubstantiated
Abuse of Authority: Threat of force (verbal or physical)
Black Male, 22 · Age 22
Unsubstantiated

Assignments

Iab Group 54Current
Sergeant
11/24/2025 – present
Internal Affairs BureauCurrent
Sergeant
November 2025 – present
Sergeant
3/18/2021
Detective
6/9/2017
Police Officer
7/8/2008
32nd Precinct
Sergeant
Dates not recorded
23rd Precinct
Sergeant
Dates not recorded
25th Precinct
Sergeant
Dates not recorded

Activity

Department figures as of Mar 25, 2026
3Recognitions
502Arrests
143Felony arrests
340Misdemeanor arrests
19Violation arrests
0Infraction arrests
0Other arrests

Awards

Meritorious Police Duty
Aug 21, 2015
Excellent Police Duty
Apr 29, 2015
Meritorious Police Duty
Aug 8, 2009

Training

Latest 12 of 190
Policing First Amendment Activity
Dec 23, 2025
Chest Seal Distribution And Familiarization
Oct 9, 2025
Blastt – Basic Life Support And Trauma Treatment
Oct 9, 2025
2025 Equal Employment Opportunity Training - Sexual Harassment Awareness And Prevention
Oct 2, 2025
2025 Bwc Proficiency Training
Jul 10, 2025
Eau 2025 Police Commissioner Jessica S. Tisch
Jul 8, 2025
Sqf Review And Documentation: Sqf Module 10
Jun 4, 2025
Northwell Direct Finest Care Program For Umos
May 23, 2025
Internal Investigators Course
Apr 23, 2025
Vehicle Pursuits
Jan 30, 2025
Driving While Intoxicated Awareness Video Module 1
Dec 17, 2024
Rape Is Rape
Nov 19, 2024

No encounters or reviews on file yet.

Details

RankSergeant
CommandIab Group 54
DepartmentNew York City Police Department
StateNY
JurisdictionManhattan, Brooklyn, Queens, The Bronx, Staten Island
Tax ID947823
DemographicsHispanic Male
Reported pay (Last reported annual compensation)$175,198